Shipping

All orders will be picked and packaged within the estimated turnaround time which is displayed on a banner at the top of the webpage. Unless a personalised order has been agreed prior to ordering, the turnaround time for all orders is likely to be 3-5 working days.

This means your order can be dispatched any time from the time ordered to 5 days after your order has been placed. Once your order has been dispatched, it will be shipped with Royal Mail on a 48 Tracked Delivery option for £3.50, the responsibility will be with the delivery carrier used. Tracking will be provided upon dispatch, if this does not come through please contact me directly through bengalwaxmelts2020@gmail.com to have this dealt with.

For any issues relating to a damaged parcel or if your parcel has not been received within the time frame please refer to my policy on returns and refunds.